Customer Satisfaction Survey in the field of certification services
Dear Business Partner,
The questionnaire is intended to assess your satisfaction with our work in the field of certification services. The feedback we receive from your cooperation will be used solely to improve the quality of our services. Your identity will remain anonymous. However, you can enter your information (name, company) in the section at the end of the survey.
Your participation in the survey is very much appreciated.
Instructions for filling:
For each question / activity in the survey, please:
- rate your satisfaction and/or expectations using score system from 1 to 5, where: 1- unsatisfactory, 2- satisfactory, 3- appopriate, 4- very good, 5- excellent. If you cannot rate the activity, select "none". If anyone of this activities is assesed with 1 or 2, we kindly ask you for explanation of the assesment. At each question you can also write your suggestions.
- indicate influeance on your overall satisfaction with the testing services (large, medium, small)